Paste directly into Shopify → Pages → Add page → Title: "Contact"

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Get In Touch

We're a small team and we read every message. Whether you have a question about your order, our product, or just want to say hello — we're here.

Email: hello@loophealthspan.com We aim to respond to every enquiry within 1 business day. Include your order number in the subject line if your question relates to a purchase.

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What Can We Help With?

Orders & Shipping Questions about your order status, tracking, or delivery timeframes? Email us with your order number and we'll get back to you fast.

Returns & Refunds We back every order with a 30-Day Money-Back Guarantee. No lengthy process — just email us and we'll sort it.

Product Questions Ingredients, serving suggestions, suitability questions — we're happy to help.

Everything Else Wholesale enquiries, press, partnerships, or just want to share your experience — we'd love to hear from you.

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Response Times

We respond to all enquiries within 1 business day, Monday to Friday. Emails received over the weekend will be answered first thing Monday morning.